What's included.
Six components that together replace the operational burden of running IP infrastructure yourself.
Migration & onboarding
We handle the full data transfer from your current system. Cleanup, normalisation, mapping, validation — your team stays focused on client work while we do the unglamorous part.
Ongoing portfolio management
A dedicated operations specialist who knows your portfolio inside-out. Routine docket reviews, deadline triaging, exception handling, status verification — done for you.
Custom reporting cadence
Quarterly board reports, monthly executive summaries, ad-hoc deep dives. We build what your stakeholders need and deliver on schedule — no more last-minute spreadsheet panic.
Dedicated Customer Success Manager
A single point of contact who knows your business, your portfolio, and your team. Quarterly business reviews. Strategic guidance on platform usage and roadmap.
Training & enablement
Live training sessions for new hires. Internal documentation tailored to your workflows. Recorded walkthroughs of your specific configuration.
SLA-backed responsiveness
Defined response and resolution targets. Priority routing for time-sensitive issues. Direct line to our engineering team when you need it.
Who managed services is for.
Four common situations where firms reach for our managed service.
Transitioning from legacy systems
Coming off Clarivate, Anaqua, Dennemeyer, or another legacy platform. Need help migrating data, training the team, and standing up new workflows without disruption.
Without dedicated IP ops staff
Small in-house teams or growing firms that haven't yet hired an operations lead. We act as your operations function — without the full-time headcount.
Large portfolios needing hands-on support
5,000+ asset portfolios with ongoing prosecution, renewals, and licensing work. Volume that justifies dedicated operational attention.
Post-acquisition portfolio consolidation
Merging IP portfolios after an M&A event. We help reconcile, deduplicate, normalise, and migrate everything into a single source of truth.